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Candy Handling
How Do I Place My Order?
Do these wrappers come with chocolates?
Are the wrappers hard to put on the chocolates?
What size chocolates/candy do your wrappers fit?
Do you offer foil for standard wrappers?
What is Your Refund Policy ?
Can I get samples from you?
Can I Add My Favorite Cartoon Character To A Personalized Favor?
I don't see my question here, what do I do?
Q: Candy Handling
Do You Handle the Candy?
A:
No, the candy is always in its original wrapper.
Q: How Do I Place My Order?
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A:
It's easy! Add the products to your cart by clicking on the the "Add to Cart" button. Make sure you include the name(s), date, and any other wrapper information I may need. When you are done shopping, click on the "View Cart" button and you can proceed to checkout. First time customers will be required to register. Return customers can save time by simply inserting their user name and password.
Q: Do these wrappers come with chocolates?
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A:
You can order your wrappers with the "Wrappers Only" or you can order "Wrapper with Candy", these come with the chocolates/candy as well. Please note, due to the possibility of melting, assembled favors can only be shipped Express or Priority mail. * Please note, we do not recommend shipping chocolates between April and October due to the high risk of melting.
Q: Are the wrappers hard to put on the chocolates?
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A:
: Not at all!! Your personalized wrappers arrive precut and ready to put on your candy. I also include simple instructions so they will take you no time to do! You just need double sided tape (preferred method) or a glue stick and some time. You can also find the simple instructions on how to wrap your candy, right here on my website.
Q: What size chocolates/candy do your wrappers fit?
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A:
The standard size wrappers fit HERSHEY’S™ 1.55 oz Chocolate bars....the ones you'd find at the checkout counter. The mini wrappers fit HERSHEY’S™ Minatures. Lollipop wrappers fit most flat lollipops. All my wrappers are designed go over the original wrappers on the bars--please do not remove original packaging as there is very important ingredient information included there.
Q: Do you offer foil for standard wrappers?
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A:
Since Hershey changed the packaging on their wrappers, they no longer have the foil ends that so many people like. As a result, I provide silver foil that you can wrap the bar with prior to adding your personalized wrapper. At this time we carry silver foil. If you would like us to custom order another color foil for your bar, we'd be happy to do so but please allow 2 weeks extra for shipping.
The miniatures currently still have the foil ends which will be visible when you wrap the bars with your personalized wrapper.
Q: What is Your Refund Policy ?
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A:
Refunds will not be given since you are ordering a personalized product. Refunds will only be given if the wrapper you receive absolutely does not look like the sample you got via email. It is your responsibility to proofread the samples sent to you and catch any mistakes. If you do request a refund for something that is my fault, all wrappers must be returned in the original packaging before I issue a refund. I will not refund any additional shipping charges such as Priority or Express Shipping.
Q: Can I get samples from you?
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A:
Most definitely! I can email samples if you'd like to see something before you purchase. If you want to see something in person, I'd be happy to send you samples via mail as well. Just email me with what you are looking for and your address. All samples will come watermarked with "sample" on them to protect my designs.
Q: Can I Add My Favorite Cartoon Character To A Personalized Favor?
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A:
No, we do not use any image that is copyrighted or trademarked. We can offer FAUX characters that are in a similar theme or color as the copyrighted image. Feel free to choose any of those items.
Q: I don't see my question here, what do I do?
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A:
If you can't find an answer to your question here, please email us through our "Contact Us" category.
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